If you get an attachment that will not open the chances are that either you do not have the version of the software that they are sending you or you do not have the program at all. Well. Here is the deal. You MUST have the same version or high of the program the person saved the attachment in. To solve this one you will either have to get the latest version of the software or you can tell the person to send it again in an earlier version. You can also send it in text format right inside the e-mail. This can be a problem with pictures.
Another problem, which seems to be growing, is they cannot send from their e-mail program. This mostly happens with earlier versions of Outlook and Outlook Express. Normally auto responses are the problem. Go to your out box and delete them and usually you have solved the problem. Why. Because the old programs are not compatible That is to say they do not know what to do with them. These new feature either did not exist or they have been upgraded. Thus the reason they would not send. What is worse is that it will freeze up your outbox. If somebody sends you an auto-response do not accept it. If you do accept it you will need to go to your out box and delete it.
Needless to say you could update the e-mail program. This would also solve that problem. You could have a problem with your SMTP setting also and look at ziggo webmail. Call your service provider if need be. In the event that you do redesign your old email program make certain to back it up first. You may have to import the old record which contains every one of your contacts and old email organizers. On the off chance that you do not have the foggiest idea how to do that essentially push the F1 key when the program is open and ask it. On the off chance that you go to a web search tool they can offer counsel too.
Another issue you may run into I disdain this is that you need to have everything inside the contacts organizer with the end goal for it to show up when you snap to. when you are sending an email from you address book. In the event that you need to duplicate or move locations to the contacts organizer here is the thing that to do. First snap on the organizer that contains the location as you need to have in the contacts envelope. You MUST feature any contact that you need to move or duplicate. RIGHT snaps and drags the name to the contact envelope and let go of the mouse. A menu will come up that says move or duplicate.